Wednesday, October 28, 2009

Global BPO Firms Attends First Outsourcing Summit in RP

Top executives from more than 10 countries from global BPO companies and allied industries such as telecom and network infrastructure are attending the International Outsourcing Summit: Global Market Leaders Addressing Global Issues to be held on October 20-21, 2009 at the Sofitel Philippine Plaza in Manila.

Organized by the Business Processing Association of the Philippines (BPA/P), the event aims to provide a venue for global BPO executives to discuss these issues and other threats and opportunities emerging for the industry and the opportunity to demonstrate the Philippines ’ new position of influence on the industry.

BPAP CEO Oscar Sanez said the key issues up for discussion in the summit include the changing landscape of the industry on a number of fronts.

The 2009 A.T. Kearney Global Services Location Index showed that while 70 percent of offshore outsourcing spending still comes from the US, European spending has increased faster in 2009, resulting in changes in preferred outsourcing locations and language preference.

He added that the shifts in geographical preference, including significant gains in the Philippines and Southeast Asia and the weakening of Eastern European locations, also make the global summit of critical interest to stakeholders around the world. The international event will also introduce new challenges such as educational capacity and workforce readiness, which affects the nature of work being outsourced.

“The International Outsourcing Summit allows us to publicly stake out our leadership role in the industry, and to demonstrate our influence on its development,” Sanez said.

The First International Outsourcing Summit is supported by the Department of Tourism, Department of Trade and Industry, Board of Investments, and sponsored by Excel Asia, Globe Business, Jones Lang LaSalle Leechui, PLDT Business Solutions, Eastern Communications, EXL Services, Alphaland Corporation, and the following media partners: Managements Systems Asia and The Radio Partners, Inc., (Jam 88.3, Wave 891, Magic 89.9, Killer Bee FM, 99.5 RT, 103.5 Max FM)


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