Monday, February 1, 2010

Emerging Business Solutions at E-Services 2010

Bright skies are on the horizon as the tenth anniversary of the largest Information and Communications Technology (ICT) and Business Process Outsourcing (BPO) event in the Philippines – the e-Services Global Sourcing Conference and Exhibition, scheduled on February 8 – 9, 2010 at the SMX Convention Center in Pasay City, signals edgier, more empowered breakthroughs and solutions for the ICT/BPO business industry as world markets recover from recession.

Organized by the Center for International Trade Expositions and Missions (CITEM), an attached agency of the Department of Trade and Industry (DTI), the event carries the theme, "Bright Skies Ahead: Collaborating for Smarter Business Solutions". An annual tradeshow and conference, e-Services has served as a premier platform for converging business and IT interests for local industry players and foreign delegations from places like the US, Japan, China, India, Korea, and the Asia Pacific. The show began in 2001 as a mere IT exhibition before evolving into the international ICT/BPO conference and exhibition it is today.

“We have always envisioned e-Services to be the venue, the go-to place, for global ICT leaders and authorities to interact, exchange ideas, and to showcase their products and services,” said Ms. Ma. Lourdes D. Mediran, Deputy Executive Director and Officer-in-Charge of CITEM. “Now for its 10th year, we want more than ever for IT companies to be where they need to be in order to maximize their business advantage, in light of the current market condition.”

Expectations for the show’s 10th year are high as the Philippines positions itself to grab a bigger market share from the multi billion-dollar BPO industry. e-Services 2009 booked US$100M export sales and US$1.484M in negotiated sales, as well as attracting ICT/BPO brands like Help Desk Institute – Japan (HDI-Japan), Salmat Limited, and Mustang Technologies, among others.

In addition to Back-office Operations, Contact Centers, Engineering and Design Services, Games Development, Animation, Health Information Management, Legal Transcription, and Software Development and Telecommunications – areas that showcase the competitiveness of the local industry – e-Services 2010 celebrates its landmark year with plenty of new attractions aimed at providing IT companies with the capabilities to maintain and improve the competitive advantage of their businesses.

Included in this is the introduction of new Exhibit Zones available: the Outsourcing Nation Zone where IT and BPO companies from neighboring Asian countries participate as exhibitors; the Green IT Zone that features environmentally-compliant IT companies and allied firms; the Consumer Electronics Zone that serves as a one-stop shop for the latest technology products and hardware electronics; the Creative Industry Zone with a sponsored Gaming Competition that includes local and international game developing companies; and the e-Government Zone to feature government agencies providing investments assistance to interested foreign companies.

In a bid to emphasize e-Services 2010 as the venue for high-level business matching and strategic partnerships, the Power Investors Program is launched as a buyer campaign program designed to maximize the business opportunities of exhibiting companies, with new formats Speed Networking and Online Business Matching made available.

Another fresh initiative is a Call for Papers mechanism with the aim of generating broader and more comprehensive choices for relevant topics to be presented in the Conference. Special Events such as the e-Services Awards that recognizes industry champions and ICT /BPO personalities and achievements; a Golf Tournament; a Networking Reception; and post-event company visits are also in the works.

The 10th e-Services Global Sourcing Conference and Exhibition is in partnership with the Board of Investments, Foreign Trade Service Corps, DTI-Regional Operations and Development Group, Commission on Information and Communications Technology and supported by Business Processing Association of the Philippines (BPAP), Philippine Software Industry Association (PSIA), Animation Council of the Philippines, Inc. (ACPI), the Contact Center Association of the Philippines (CCAP), Medical Transcription Industry Association of the Philippines, Inc. (MTIAPI), Game Developers Association of the Philippines (GDAP) European Chamber of Commerce of the Philippines, and the European IT Service Center. Media partners are: Media G8way Corporation (Computerworld, PC World), Outsourcing Magazine,, Business World, IT Matters, Business Mirror, Philippine Graphic, Wall Street Journal, Management Systems Asia, and China Business Philippines.

For more information on the 10th e-Services Global Sourcing Conference and Exhibition, contact the CITEM IT Services Division at (632) 832-5044, 831-2201 ext 212/251, email, or visit the event website at


Post a Comment